Return and Exchange Policy
Return and Exchange Policy:
1. A product may be returned or exchanged only if it has a manufacturing defect or damage, and the request must be made within 24 hours of receiving the order from the shipping company.
2. The product cannot be returned or exchanged if it has been opened or used.
3. The customer must contact us within the return or exchange period to report the issue and provide the necessary details.
4. Upon receipt, the product requested for return or exchange will be inspected to verify its condition.
5. If the manufacturing defect or damage is confirmed, the return or exchange process will be arranged, and a new product will be provided or a refund will be issued.
6. Please keep the invoice and the original packaging of the product to facilitate the return or exchange process.
Please review the full return and exchange policy before making any purchase. For more details, you may contact our customer service team.